Site Installation

Once a school district decides to implement open technology, they may be challenged to find the internal resources to make it happen. EDUCATION CONNECTION’s experienced staff will take the site evaluation recommendation and convert it into a specific implementation plan to be reviewed and approved by the client's on-site contact.  Once a detailed plan is agreed upon, education connection will identify and procure the appropriate resources taking into account what the site contact can provide from their own resources. (Note: This does not include Linux Terminal Server installation which is addressed as a separate offering.)

One approach education connection staff might use is to provide a base installation of the agreed upon software, then create a Ghost™ image of the completed installation.  education connection will then roll out the Ghost™ image to the desired district computers. This initial Ghost™ image will be created based on the initial evaluation recommendations and in conjunction with district resources. The image will be rolled out on-site by education connection staff in the method best suiting the scope of the install.  education connection will retain the Ghost™ image to serve as a back-up to site installation procedures.

Included in the installation is unlimited support for up to 30 days after project completion. This is the guarantee of quality.  All problems reported to the help desk during that time period will receive a high priority response from the installation team.